The Era Next Gen Sports

Terms of Service

Transparent guidelines and terms governing memberships, facility access, safety protocols, and operations at The Era Next Gen Sports.

23 Official Clauses
Indian Law Compliance
Surat Jurisdiction
Updated: September 2026

Agreement to Terms Binding Policy

By accessing our website, registering for a membership, booking sports slots, or utilizing any of the facilities at The Era Next Gen Sports, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our facilities and services.

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01
Membership & Scope

About Our Services

The Era Next Gen Sports provides sports, fitness, recreational, training, and related membership services in Surat, Gujarat. The facilities and services available may vary based on membership type, selected package, availability, club schedules, and applicable policies.

We reserve the right to introduce, modify, suspend, or discontinue any facility, activity, program, service, or membership offering when reasonably required.

02
Eligibility & Registration

Membership & Eligibility

  • Membership is available subject to the eligibility requirements and policies of The Era Next Gen Sports.
  • Memberships are personal and generally non-transferable, unless expressly permitted by the management in writing.
  • Members must provide accurate, verifiable, and complete information during registration.
  • Membership access may be provided only after successful registration, verification, and payment as applicable.
  • Members must present valid membership identification, biometric credentials, or other required credentials when accessing the club.
  • Family or additional-member benefits, where applicable, are available only to individuals specifically registered under the relevant membership plan.
  • The Era Next Gen Sports reserves the right to refuse or restrict membership where permitted under applicable law.
03
Validity & Duration

Membership Validity & Benefits

  • Membership validity begins from the date specified in the membership agreement or registration record.
  • Membership benefits are limited to the facilities and services included in the selected membership/package.
  • Complimentary services, additional days, discounts, upgrades, AMC waivers, promotional benefits, and other offers are subject to their specific terms and validity periods.
  • Promotional benefits cannot be assumed to continue after the relevant offer period has ended.
  • Unless expressly confirmed in writing, unused membership benefits do not automatically carry forward beyond the membership validity period.
04
Payment Terms

Fees, Payments & EMI

  • Membership and service fees must be paid according to the agreed payment schedule.
  • All applicable taxes, charges, and fees, where required, may be payable in addition to the advertised or agreed price.
  • EMI or instalment facilities, where available, are subject to the terms, approval, and requirements of the applicable payment provider or financial institution.
  • Failure to make payments on time may result in temporary suspension or restriction of membership access.
  • Outstanding dues must be cleared as per the applicable payment terms.
  • The Era Next Gen Sports reserves the right to take appropriate action in case of payment default, subject to applicable law and the membership agreement.
05
Club Maintenance

Annual Maintenance Charges (AMC)

Where applicable, Annual Maintenance Charges (AMC) or similar maintenance fees shall be payable according to the membership plan and club policy.

Any AMC waiver, lifetime AMC benefit, or other maintenance-related concession will apply only where it has been specifically offered and confirmed in writing as part of the applicable membership plan or promotional offer.

06
Courts & Arenas

Facility Booking & Usage

Certain facilities (such as badminton courts, cricket turfs, football fields, and group class slots) may require prior booking or reservation.

  • Facility usage is subject to availability and applicable booking rules.
  • Members must follow the designated booking time and duration.
  • Members may be required to cancel or reschedule bookings within the applicable cancellation period.
  • Repeated no-shows, late cancellations, misuse of booking privileges, or unauthorized use may result in booking restrictions.
  • Members must not occupy a facility beyond their allotted time where another booking is scheduled.
  • The club may modify schedules or temporarily restrict facility access due to maintenance, events, tournaments, weather, safety requirements, or operational circumstances.
07
Club Etiquette

Club Rules & Member Conduct

All members, guests, and visitors are expected to maintain appropriate conduct within the premises at all times.

Members must:

  • Follow all club rules, safety instructions, and staff directions.
  • Treat staff, trainers, coaches, fellow members, and visitors respectfully.
  • Maintain discipline, cleanliness, and personal hygiene.
  • Use equipment and facilities responsibly and return sports equipment after use.
  • Wear appropriate athletic attire and non-marking footwear for indoor wooden courts / designated footwear for turfs and pool areas.
  • Avoid abusive, threatening, disruptive, or inappropriate behavior.
  • Avoid damaging or misusing club property.
  • Follow all applicable emergency and safety procedures.

The Era Next Gen Sports reserves the right to deny access, suspend membership, or cancel membership without refund in case of misconduct or violation of rules.

08
Visitor Policy

Guests & Visitors

  • Guest access, where permitted, is subject to the applicable guest policy, guest fee charges, identification requirements, facility availability, and club rules.
  • Members are responsible for the conduct and rule compliance of guests accompanying them.
  • The club reserves the right to refuse entry or restrict access to any guest who does not comply with applicable club requirements.
09
Member Wellness

Health, Fitness & Safety Disclaimer

Participation in sports, fitness workouts, swimming, martial arts, gymnastics, training, and other physical activities involves inherent physical exertion and risks.

  • Members are solely responsible for ensuring that they are physically, cardiovascularly, and medically fit to participate in the activities they undertake.
  • Members should inform the appropriate club staff or certified trainer of any relevant health limitations, medical conditions, or injuries that may affect safe participation.
  • Members are strongly advised to seek competent medical advice before beginning any new, rigorous, or intensive physical fitness program.
  • Members must use equipment and facilities only for their intended purpose and strictly adhere to all posted safety instructions.
  • Participation in any sport or activity is entirely at the member’s own risk. The Era Next Gen Sports is not liable for injuries or health issues arising from personal health conditions, negligence, or equipment misuse.
10
Security & Lockers

Personal Belongings & Lockers

Members and visitors are strictly responsible for the safety of their personal belongings, valuables, sports kits, and mobile devices while on the premises.

Where day-use lockers or storage cubicles are provided, members should follow the applicable locker guidelines. To the extent permitted by applicable law, The Era Next Gen Sports shall not be responsible for loss, theft, or damage to personal belongings left unattended on the club premises.

11
Operational Schedule

Facility Availability & Temporary Closures

Facilities and services may occasionally be temporarily unavailable due to:

  • Scheduled deep-cleaning, water filtration cycles, or emergency facility maintenance.
  • Repairs, equipment servicing, or arena upgrades.
  • Official tournaments, state championships, or sanctioned sporting events.
  • Severe weather or environmental conditions.
  • Government, public health, or regulatory directives.
  • Technical issues or circumstances beyond reasonable control.

Temporary unavailability of a specific facility shall not entitle members to cash refunds, compensations, or automatic membership extensions unless explicitly authorized in writing by the management.

12
Cancellation Policy

Refund, Cancellation & Membership Termination

Unless otherwise expressly stated in writing by management or required by applicable law:

  • Membership fees and registration charges are strictly non-refundable.
  • No refunds, credits, or fee adjustments will be issued for unused services, partial usage, or voluntary early discontinuation by the member.
  • Early termination by a member does not create any right to a monetary refund.
  • Promotional, corporate, or discounted memberships are subject to additional non-cancellation terms.
  • Any approved exceptional credit, transfer, or adjustment will be handled solely at the discretion of management.
13
Enforcement

Suspension or Termination of Membership

The Era Next Gen Sports reserves the right to immediately suspend or terminate membership access without refund if:

  • Club rules, code of conduct, or safety guidelines are violated.
  • Membership fees, installments, or AMC dues remain overdue.
  • False, misleading, or fraudulent information was provided during registration.
  • There is theft, vandalism, or deliberate damage to club property.
  • Behavior is abusive, threatening, discriminatory, or disruptive to staff or members.
  • Conduct presents a significant safety risk to the club, staff, members, or visitors.
14
Offers & Schemes

Promotions & Special Offers

  • All promotional benefits (extra validity days, discounted rates, complimentary coaching sessions, AMC waivers) are valid only within the announced offer period.
  • Promotional offers cannot be combined with other ongoing schemes unless specifically stated.
  • Promotional benefits are non-transferable and cannot be redeemed for cash.
  • Once an offer period expires, standard regular membership rates and terms apply automatically.
15
IP & Trademarks

Website Content & Intellectual Property

All content available on the The Era Next Gen Sports website—including but not limited to logos, trademarks, brand names, photographs, graphics, videos, text, UI designs, code, and marketing materials—is the intellectual property of The Era Next Gen Sports and is protected by applicable copyright and trademark laws.

You may not reproduce, copy, modify, distribute, publish, commercially exploit, or use our intellectual property without prior written consent.

16
Digital Security

Website Use & Security

You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to our servers, introduce malicious software, interfere with site performance or security, scrape data, or use our digital platforms for fraudulent purposes.

17
External Integrations

Third-Party Services & Links

Our website may contain links, payment gateway integrations, booking software, map embeds, or social media connections provided by third parties. The Era Next Gen Sports does not control or assume responsibility for the content, privacy policies, or practices of third-party platforms.

18
Legal Scope

Limitation of Liability

To the maximum extent permitted by applicable Indian law, The Era Next Gen Sports, its directors, coaches, and staff shall not be liable for any indirect, incidental, or consequential losses, personal injuries arising from equipment misuse, unattended personal belongings, or service disruptions beyond reasonable control.

19
Unforeseen Events

Force Majeure

The Era Next Gen Sports shall not be held liable or responsible for delays, service interruptions, or closures caused by Force Majeure events beyond our reasonable control, including natural disasters, floods, earthquakes, severe weather, government orders, epidemics, electrical grid failures, or public emergencies.

20
Data Confidentiality

Privacy Policy

Any personal data collected through membership registration, inquiries, digital forms, biometric access, or WhatsApp communication is processed responsibly and securely. Members are responsible for providing accurate and updated contact details.

21
Policy Amendments

Changes to These Terms

The Era Next Gen Sports reserves the right to amend, update, or modify these Terms of Service at any time to reflect operational, legal, or policy changes. The updated version will be published on this website with the revised "Last Updated" date and shall take effect immediately.

22
Jurisdiction

Governing Law & Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India.

Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

23
Legal Construction

Severability

If any provision of these Terms is found to be invalid, void, or unenforceable by a court of competent jurisdiction, that specific provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

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Questions Regarding Our Terms?

Our management team is always available to clarify any aspect of our club rules, membership packages, or facility guidelines.

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